Privacy Policy

1. Introduction

Grappglori ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grappglori.com and use our services related to Australian cooking and recipes.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions
• Leave comments or reviews
• Register for cooking classes or services

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Cooking preferences and dietary requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website and services
• To send you newsletters and cooking tips
• To respond to your inquiries and provide customer support
• To improve our website and services
• To analyze website usage and trends
• To comply with legal obligations
• To protect against fraud and abuse

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, such as:

• Email marketing platforms
• Website hosting providers
• Analytics services
• Payment processors (for paid services)

4.2 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please refer to our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

13. Australian Privacy Principles

As an Australian business, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This includes:

• Being transparent about how we handle personal information
• Giving individuals access to their personal information
• Taking reasonable steps to ensure personal information is accurate and secure
• Only using personal information for the purposes for which it was collected